Contact Center AI Solutions that Enhance Every Conversation

Conectara delivers AI-powered contact center solutions, leveraging the power of AWS to help teams automate calls, gain insights, and improve customer experiences.
With Conectara, your contact center evolves into an AI-powered hub for efficiency, insight, and continuous improvement—helping your team focus on what matters most: your customers.
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AI Voicebots for
Outbound Calls

Automate outbound calls and campaigns with conversational AI that adapts naturally to each interaction. Empower agents to focus on high-value conversations by automating repetitive tasks. Read on: Outbound Voicebots Unlock New Levels of Contact Center Productivity

Real-Time and
Post-Call Analytics

Gain actionable insights during and after every call. Conectara’s analytics, powered by AWS, help supervisors coach agents, monitor performance, and improve overall customer satisfaction. Read on: Post-Call Analysis in Contact Centers: The Secret to Better Customer Service

AI-Powered
Call Transcriptions

Generate accurate, searchable transcripts for reporting, training, and compliance. Turn every call into a source of knowledge and insight using AI services on AWS.

Customer Sentiment Detection

Understand customer emotions and tone to identify issues early and measure satisfaction. AI-driven sentiment analysis on AWS makes insights fast and reliable.

CRM Integrations

Integrate with CRMs like Salesforce and other business tools to centralize customer data, giving agents a unified view for faster, personalized interactions and informed decision-making for leaders. Read on: Meet your Salesforce AI Assistant! (Free implementation for nonprofits!)

Custom AWS Integrations

Conectara can integrate with many other AWS services, including Amazon Connect contact center service,  to support your unique workflows and business goals. Whatever you want to achieve, Conectara expands the bounds of what’s possible. 

Meet Your Salesforce AI Assistant!

Conectara integrates with Salesforce for smarter CRM management, reducing manual tasks and improving data quality.

Key Features of Conectara’s Salesforce Integration:

Conectara’s AI voicebots proactively contact customers to verify and update contact information. This automated data validation process ensures your Salesforce database remains current without manual intervention. The system synchronizes all updates directly with your CRM, eliminating data entry errors and maintaining contact accuracy at scale.
The integration handles customer verification calls, confirmation processes, and information gathering automatically. Every interaction is logged within Salesforce, creating comprehensive communication histories that support better customer relationship management. This automated approach reduces manual outreach time while improving customer engagement consistency.
Extract targeted customer segments from Salesforce for personalized outreach campaigns. The platform provides real-time campaign performance monitoring, allowing teams to adjust strategies based on live data. This creates a continuous optimization loop that improves campaign effectiveness over time.
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Free implementation for nonprofits!

Conectara integrates with Salesforce for smarter CRM management, reducing manual tasks and improving data quality.
Get An AI Assistant Working for Your Nonprofit!

Una Solución de Confianza. Un Socio de Confianza.

Amazon Connect & AWS

Amazon Connect es un servicio de Centro de Contacto en la nube, diseñado para ser de fácil uso y gestionar interacciones con los clientes a través de múltiples canales, como voz, chat, etc. Amazon Connect es conocido por su escalabilidad, flexibilidad y seguridad, y está respaldado por la robusta infraestructura global de AWS.

WebRTC.ventures & Conectara

Somos el equipo adecuado con la experiencia correcta. WebRTC.ventures somos especialistas en soluciones de comunicación inteligentes y fluidas y, como miembros de la Red de Socios de Amazon, aportamos una experiencia y una innovación inigualables a la transformación de su centro de contacto.
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HABLEMOS

Conexiones Fáciles, Soluciones Personalizadas, Experiencia Impecable.

Nuestra experiencia reside en simplificar lo complejo, transformando la tecnología sofisticada en una herramienta intuitiva para su éxito.

Nos especializamos en adaptar nuestras soluciones de centro de contacto en la nube de vanguardia para satisfacer las necesidades únicas de su negocio.

Solicite una demo y una revisión de sus requisitos y permita que Conectara transforme la forma en que se conecta con sus usuarios.
Contacto:
Especialista de Conectara en WebRTC.ventures
conectara@webrtc.ventures

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¿Listo para modernizar su centro de contacto? ¡Solicite una demostración de Conectara hoy!