Contact Center AI Solutions that Enhance Every Conversation

Conectara delivers AI-powered contact center solutions, leveraging the power of AWS to help teams automate calls, gain insights, and improve customer experiences.
With Conectara, your contact center evolves into an AI-powered hub for efficiency, insight, and continuous improvement—helping your team focus on what matters most: your customers.
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AI Voicebots for
Outbound Calls

Automate outbound calls and campaigns with conversational AI that adapts naturally to each interaction. Empower agents to focus on high-value conversations by automating repetitive tasks. Read on: Outbound Voicebots Unlock New Levels of Contact Center Productivity

Real-Time and
Post-Call Analytics

Gain actionable insights during and after every call. Conectara’s analytics, powered by AWS, help supervisors coach agents, monitor performance, and improve overall customer satisfaction. Read on: Post-Call Analysis in Contact Centers: The Secret to Better Customer Service

AI-Powered
Call Transcriptions

Generate accurate, searchable transcripts for reporting, training, and compliance. Turn every call into a source of knowledge and insight using AI services on AWS.

Customer Sentiment Detection

Understand customer emotions and tone to identify issues early and measure satisfaction. AI-driven sentiment analysis on AWS makes insights fast and reliable.

CRM Integrations

Integrate with CRMs like Salesforce and other business tools to centralize customer data, giving agents a unified view for faster, personalized interactions and informed decision-making for leaders. Read on: Meet your Salesforce AI Assistant! (Free implementation for nonprofits!)

Custom AWS Integrations

Conectara can integrate with many other AWS services, including Amazon Connect contact center service,  to support your unique workflows and business goals. Whatever you want to achieve, Conectara expands the bounds of what’s possible. 

Meet Your Salesforce AI Assistant!

Conectara integrates with Salesforce for smarter CRM management, reducing manual tasks and improving data quality.

Key Features of Conectara’s Salesforce Integration:

Conectara’s AI voicebots proactively contact customers to verify and update contact information. This automated data validation process ensures your Salesforce database remains current without manual intervention. The system synchronizes all updates directly with your CRM, eliminating data entry errors and maintaining contact accuracy at scale.
The integration handles customer verification calls, confirmation processes, and information gathering automatically. Every interaction is logged within Salesforce, creating comprehensive communication histories that support better customer relationship management. This automated approach reduces manual outreach time while improving customer engagement consistency.
Extract targeted customer segments from Salesforce for personalized outreach campaigns. The platform provides real-time campaign performance monitoring, allowing teams to adjust strategies based on live data. This creates a continuous optimization loop that improves campaign effectiveness over time.
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Free implementation for nonprofits!

Conectara integrates with Salesforce for smarter CRM management, reducing manual tasks and improving data quality.
Get An AI Assistant Working for Your Nonprofit!

A Trusted Solution. A Trusted Partner.

Amazon Connect & AWS

Amazon Connect is a trusted and widely-used cloud contact center service, powered by the global AWS network. Rest easy with robust security and compliance, uninterrupted service delivery even during peak times, and the ability to scale effortlessly as your business grows.

WebRTC.ventures & Conectara

We are the right team with the right experience. WebRTC.ventures are specialists in smart, seamless communication solutions and as members of the Amazon Partner Network, we bring unparalleled expertise and innovation to your contact center transformation.
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Lets Talk

Easy Connections, Custom Solutions, Seamless Experience.

Our expertise lies in making the complex simple, turning sophisticated technology into an intuitive tool for your success.

We specialize in tailoring our cutting-edge cloud-based contact center solutions to fit your unique business needs.

Request a demo and review of your requirements and allow Conectara to transform the way you connect with your users.
Contact:
Conectara Specialist at WebRTC.ventures
conectara@webrtc.ventures

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Ready to modernize your contact center? Request a demo of Conectara today!